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Terms and Conditions

These Website Terms and Conditions apply to:
(A) Your use of our Website;
(B) The provision of our products and services to you; and
(C) Our communications with you.

This website (“https://merittravel.com.tr/”) is owned and operated by Merit Travel, a company registered in Istanbul, Turkey (“Merit Travel”, “we”, “us”, “our”).
Registered address: 19 Mayıs Caddesi Net Plaza No:13 Floor:2, 34360 Şişli / Istanbul
Company number: 0850 470 03 03
We operate under several travel-related brands and are connected to a wider network of travel service providers.

By accessing any part of our Website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our Website.

A. Use of Our Website

Permitted Use
You may use our Website to:

Access it for personal, non-commercial use, in a responsible and lawful manner;
Learn more about our travel products and services;
Make holiday or service bookings through Merit Travel;
View and manage your bookings, or contact us;
Share feedback and experiences related to your travel.

Prohibited Use
You must not:

Extract or gather data from the Website for commercial gain or illegal activities;
Copy, distribute, or modify any content without written permission;
Interfere with the Website’s functionality or misuse systems;
Attempt to access data or bookings not belonging to you;
Make unauthorized, fraudulent, or misleading bookings.

Ownership and Intellectual Property Rights
All content and materials on this Website (including text, graphics, logos, images, software, and multimedia) are owned by or licensed to Merit Travel or its partners and are protected under copyright, trademark, and other intellectual property laws.

You may view or print individual pages for personal use only. No part of the Website may be reproduced or used for any other purpose without the express written permission of Merit Travel or the respective rights holders.

Third-Party Website Links
Our Website may contain links to websites operated by our service providers or third parties. These links are provided for your convenience. We do not control or endorse the content of these external sites. Use of these sites is subject to their own terms and conditions.

Website Features and Tools
To enhance your browsing and booking experience, we offer various tools and features, including:

Customer Accounts

An account is created on your behalf when you make a booking. You will receive an email to activate it.
You may also register manually by entering your email and setting a password.
Bookings made with the same email address are linked to your account.
You are responsible for keeping your login information secure.

Booking View

View your past and current bookings under your account.
Manage your preferences and contact information.

B. Provision of Products and Services

When you book travel products or services through our Website, your contract is generally with Merit Travel (unless otherwise stated, for example, when we act on behalf of another provider).

Your booking is subject to the following documents:

Our Booking Terms and Conditions;
The terms and conditions of the accommodation provider, airline, cruise company, or service operator.

Together, these documents form the “Contract Terms.” By proceeding with a booking, you are deemed to have accepted these terms. If you do not agree, please do not use our Website or make a booking.

Some services (such as flights, insurance, currency exchange) are provided by third parties. In such cases, your contract is directly with the relevant provider. You are responsible for reviewing and accepting their terms before completing your purchase.

C. Your Information

All information you provide via the Website will be processed in accordance with our Privacy Policy.
Details about our use of cookies are outlined in our Cookie Notice.

D. General Terms

These Terms and Conditions do not affect your statutory rights under Turkish law.

Changes and Updates
We reserve the right to update or modify the Website and these Terms without prior notice. Continued use of the Website after any changes are published indicates your acceptance of the updated terms.

We may suspend or terminate your access if we determine that you have violated these Terms.

Disclaimer
To the fullest extent permitted by law, we disclaim all warranties regarding the content and functionality of this Website. We are not liable for any loss or damage resulting from the use of the Website or service interruptions.

Governing Law
This Website is intended for use within the Republic of Turkey only. These Terms and Conditions are governed by the laws and regulations of Turkey.
Any dispute arising in connection with these Terms and Conditions shall, unless otherwise required by mandatory legal provisions, be subject to the exclusive jurisdiction of the courts of Istanbul (Central).